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Terms of service

These terms govern your use of the DiGiMAA apps and this website. Installing an app means you accept them.

Last updated 27 August 2026

TODOThis is a structural draft written by the DiGiMAA team and has not yet been reviewed by legal counsel. It describes how the apps actually work, but it is not final. If you need a signed, counsel-reviewed version for procurement, email support@digimaa.in.

1.Parties and scope

DiGiMAA is a commerce-software brand owned and operated by Binary Technology Solutions, Mumbai, India ("we", "us"). DiGiMAA develops, publishes and supports the apps referenced in this document.

These terms apply in addition to the Shopify Terms of Service and the Shopify App Store terms. Where an app-specific term conflicts with these general terms, the app-specific term controls for that app.

2.Licence

We grant you a non-exclusive, non-transferable, revocable right to use the apps on the Shopify stores you own or administer, for the duration of the installation. We retain all intellectual property in the apps.

3.Your responsibilities

  • You are responsible for the content you publish through the apps, including store data, form fields, published answers and ticket replies.
  • You must have a lawful basis for the personal data you collect from shoppers through an app, and a privacy notice that covers it.
  • You must not use the apps to send unsolicited marketing, to collect payment card or other sensitive data through form fields, or to store data you are not permitted to hold.

4.Acceptable use

  • No reverse engineering, resale or white-labelling of the apps without written agreement.
  • No attempt to circumvent plan limits, rate limits or authentication.
  • No use that degrades service for other merchants, including automated bulk requests outside documented limits.

5.Fees and billing

Paid plans are billed through Shopify Billing and appear on your Shopify invoice. Prices are stated in USD and exclude taxes Shopify may add. Where an app is currently free, that is stated on its app page; any future pricing will be announced before it applies to existing installs.

6.Support and availability

We aim to send a first human reply to support requests within one business day (Monday to Friday, Mumbai time). We do not currently offer a contractual uptime SLA; planned maintenance is announced in advance where it will be noticeable.

7.Changes to the apps

We improve the apps continuously and record changes on the changelog. If we must remove a feature you depend on, we will announce it in the app admin before removal.

8.Warranties and disclaimers

The apps are provided "as is" to the extent permitted by law. We do not warrant that they will be error-free, or that they will meet a specific commercial outcome such as increased conversion.

9.Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising from an app is limited to the fees you paid for that app in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profit or lost data where you had a reasonable means to retain a copy.

TODOTODO — have the liability cap, indemnities and governing-law clause reviewed against Indian, EU and UK consumer law before publication.

10.Termination

You may stop using an app at any time by uninstalling it; billing stops per Shopify's billing cycle rules. We may suspend an install that breaches these terms, and will tell you why where we lawfully can.

11.Governing law

These terms are governed by the laws of India, with courts in Mumbai having jurisdiction, without limiting mandatory consumer protections in your own country.

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