Roadmap
What we're building next.
This roadmap is indicative, not a commitment: order and scope change as merchant requests come in, and a request from a merchant who is using the app daily beats an idea of ours almost every time.
No dates are shown on purpose. When something ships it moves to Shipped here and gets a dated entry in the changelog.
Exploring
3Asked for by merchants. Being scoped — no dates yet.
- Store Locator
Search insights
Which places shoppers search for and find nothing, so you know where to add a stockist.
- QwikAns AI
Regional-language answers
Answer in the language the question was asked in, starting with Hindi and Marathi.
- SupportHub Helpdesk
Saved replies
Reusable reply templates with order variables, for the questions that repeat every week.
Building
3In active development. Expect these next.
- QuickForms
File uploads on forms
Let customers attach a photo or document to an enquiry — the most requested QuickForms addition.
- SupportHub Helpdesk
Deeper order context on tickets
Fulfilment status and tracking shown inline on the ticket, so you answer without switching tabs.
- Store Locator
Scheduled CSV refresh
Point the app at a hosted CSV and let it re-sync locations on a schedule.
Shipped
4Live on the App Store. Details in the changelog.
- SupportHub Helpdesk
SupportHub Helpdesk 1.0
Complaints and issues as tickets, tied to the matching Shopify order. Shipped 12 Aug 2026.
- QuickForms
QuickForms 1.0
Contact, enquiry and wholesale forms with theme app block placement. Shipped 7 Jul 2026.
- QwikAns AI
QwikAns AI 1.0
On-page product answers drawn from your own content. Shipped 12 Feb 2026.
- Store Locator
Store Locator 1.0
Searchable store map with CSV import and directions. Shipped 12 Oct 2023.
Missing the thing you actually need?
Tell us what it would let you stop doing by hand. Feature requests go straight to the developers — no product-committee queue in between.